Customer Service Rep

Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. 

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. 

Job Responsibilities:

• Meet and greet customers in a professional manner in-person & on the phone
• Processing payments and invoicing and other miscellaneous office duties
• Provide basic information to callers who have general inquiries
• Handle customer complaints with integrity and poise
• Provide general administrative and clerical support including mailing, scanning, faxing and copying
• Maintain office supplies for specific location

Job Qualifications 

• Ability to perform essential duties satisfactorily. 

• Skills in reading, interpreting documents, writing reports, and effective communication. 

• Proficiency in basic math, algebra, and geometry. 

• Ability to solve problems involving several variables in standardized situations. 
• Background and MVR checks required

What We Offer 

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services 

Physical Demands; Regularly sit, talk, or hear; occasionally stand and walk; occasionally lift or move up to 10 pounds; Specific vision requirements include close vision and ability to adjust focus.  

Hours - Monday - Friday 8:30am-5:30pm