Parts Counterperson

FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW)
2800 Patriot Blvd, Glenview, IL
Full Time
$50,000 – $55,000 a year

Fields Auto Group is seeking a dynamic Parts Counter Person to join our team, support our operations, and deliver exceptional customer experiences. We are a family-owned and operated business driven by the "Fields Five" core values: Safety, Integrity, Courtesy, Presentation, and Efficiency. If you thrive in a professional, fast-paced environment that prioritizes collaboration, transparency, and internal promotion, we want to hear from you!

Compensation & Benefits

Pay: $50,000-$55,000 DOE
Health & Wellness: Medical, dental, vision, short- and long-term disability, and paid basic life insurance
Retirement: 401(k) plan
Time Off: Paid Personal Time Off (PTO)
Perks: Employee vehicle purchase plans, product/service discounts, and Saturday lunches
Growth: Paid training and a strong culture of promoting from within

Key Responsibilities

Customer Service: Greet customers, answer phone calls, provide accurate price quotes, and manage the sales process from start to finish.
Parts Lookup & Ordering: Read and interpret parts catalogs, locate out-of-stock items from outside sources, and place emergency orders when necessary.
Collaboration: Review body shop estimates to verify part accuracy and ensure all internal requests are properly billed to service repair orders.
Inventory Control: Pull and fill orders from stock, perform weekly bin checks, and notify the Parts Manager of out-of-stock items or critical shop materials.
Transactions: Receive payments from retail customers and obtain proper credit authorizations.

Qualifications

Education: High school diploma or equivalent.
Experience: Auto parts sales experience is highly preferred.
Skills: Strong organizational, time management, and communication skills.
Math & Comprehension: Ability to read technical documents (safety rules, manuals) and calculate figures (discounts, percentages, commissions).

Physical Demands & Work Environment

Environment: Moderate noise level in a professional office/dealership setting.
Demands: Requires frequent standing, walking, sitting, talking, and listening.
Lifting: Must be able to regularly lift and move up to 20 pounds.

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FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW)