Service Booker/Dispatcher

What We’re Looking For

Are you looking for the next step in your career? Fields is seeking a Booker / Dispatcher - to join our busy dealership and take our Service Department to the next level. 

About Us

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort. 

What We Offer

• Medical
• Dental
• Vision
• Short- and Long-Term Disability
• Paid Basic Life Insurance
• 401(k) Plan
• Personal Time Off
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Health and wellness
• Saturday Lunches
• Discounts on products and services

The primary role of the Booker / Dispatcher is to dispatch work to the shop in an effective and efficient manner, also look up and code warranty repairs and invoice paperwork. This position will effectively and efficiently assist in the development and direction of the service team to drive the growth of revenue, technical productivity, and quality assurance and to promote a high level of customer satisfaction.

Pay: 50 - 55K per year

To apply you must:

• Exhibit high energy and enthusiasm
• Must have a high level of integrity, inside and outside of work
• Have the ability to coach and manage performance in positive and negative circumstances

Qualifications

• 2 or more years’ experience in the automotive industry with heavy involvement with the Service Department
• CDK experience an plus
• Experience as a Service Advisor with a proven track record of sales 
• Warranty administration and understanding 
• Technical background with vehicle maintenance 
• Demonstrated ability to multitask and pay attention to detail
• Proven ability to achieve results
• Ability to manage multiple tasks and prioritize to meet people and business demand.