BMW Business Development Coordinator
Northfield, IL
Full Time
Job Summary
Fields BMW is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our Business Development Coordinator is the link between the buyer and their future vehicle.
You will assist customers with questions about the company, prospective vehicles, and purchasing options. You will learn about the newest vehicles & technologies on the market. We have an in-house training team dedicated to your success, offering online and in-store training with our manufacturers.
Benefits
- Competitive Pay
- Medical, Dental, Vision, and Life Insurance
- Short- and Long-Term Disability
- PTO & Sick Leave
- 401(K)
- Paid Training & Professional Development
- Saturday Lunches
- Employee Discounts on Products and Services
Responsibilities
- Generate appointments by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers
- Respond quickly to internet, phone and live chat inquiries
- Establish follow-ups with prospective customers that are not ready to make an appointment
- Provide customers with product information & direct them to appropriate resources
- Connect new customers with appropriate sales team members
- Work with customers in a professional, well-spoken manner
- Proactively build out prospecting network and log activity in CRM
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Meet and exceed goals each month and quarter
Qualifications
- Minimum of one previous role demonstrating strong customer service
- Strong verbal and written communication skills - team player attitude
- Proficient computer skills with Microsoft Word, Excel, Outlook, and CRM
- Time management, prioritization, and multitasking skills
- Willing to submit to a pre-employment background check
About Us
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
Fields Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Loading Job Application......