Care Coordinating Associate Nights & Weekends

Position: Every Other Friday/Saturday/Sunday 5p-8a (11p-6a Patched Calls Only)

Compensation: $325 per night shift (total of $975 every other week for 3-night shifts)

We are seeking a Care Coordinating Associate for Nights and Weekends to provide customer service and administrative support to our Caregivers, staff, and other professionals. This includes but is not limited to: receiving and responding to callers in a prompt fashion, providing information about Company services, receiving schedule changes from Caregivers, contacting, and scheduling Caregivers, providing client liaisons with information about the Caregiver, addressing concerns and responding to every caller in a manner which generates trust and confidence in the Company. Communication, professionalism, reliability are key attributes for this role.  

Qualifications include:

• 2+ years’ experience in healthcare placement and/or staffing, or related experiences HIGHLY PREFERED
• Associates Degree or higher
• Organized, high-achiever that thrives in a fast-paced setting
• Excellent written and verbal communication skills, including polite and effective telephone demeanor
• Strong customer service  (experience working with seniors is a plus)

Family & Nursing Care (FNC) is an award-winning home care company and recognized leader in exploring new ways to provide care, companionship, and fulfillment to our clients.  Founded in 1968 in Silver Spring, MD with a vision to give people the option of aging in place in their home, Family & Nursing Care has grown to become a $60 million company and the largest single site provider of non-medical home care services in the U.S.  FNC employs about 85 team members, works with approximately 1500 caregivers, and delivers around 40,000 hours of service each week.  The company provides compassionate care and essential services to older adults and people with disabilities or recovering from illness or injury.  FNC has helped tens of thousands of individuals, and their families connect with experienced caregivers.  Non-medical home care consists of personal care, companion care, respite care, live-in and overnight care, and support for clients. 

If you are passionate about providing stellar customer service and building meaningful relationships, we encourage you to apply for this rewarding opportunity.