Automotive BDC Agent

Executive Honda - Wallingford
1194 N Colony Rd, Wallingford, CT
Full Time
$50,000 – $75,000 a year

Executive Honda

Wallingford, CT.

Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming BDC Agent to create premium guest experience at Executive Honda

If you're ready to bring energy, hustle, and personality to a dealership that’s built for success apply today.

What We Offer:

5-Day Work Week
Excellent compensation plans with bonuses/incentives $50,000-$75,000 per year
Paid Time Off/Vacation
Medical, Dental & Vision Insurance
401k Program
Paid Life Insurance
Professional/Respectful Work Environment
Advancement Opportunities
Ongoing Training & Development
Employee vehicle purchase plans
Discounts on products and services

What You’ll Do:

Answer customer calls and establish follow-ups with sales appointments
Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Utilize CRM tracking system daily
Participate in team and process development sessions—maintaining positive relationships with teammates, sales teams, and dealership management

Keys to Success:

Previous customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Executive Honda - Wallingford