Guest Service Associate

Knoxville, TN
Full Time


European Wax Center _(location)_ is now hiring for our front desk position! 


Are you a passionate individual that thrives in high performing culture and looking to be a part of an organization that cares about your continued development? 

If you answered “YES,” keep reading!


If you have a passion and drive to contribute to the ultimate guest experience and want to work for a company that makes a difference in thousands of peoples’ lives every year, we are looking for you!


At European Wax Center, we are committed to the growth and well-being of our associates. Our front desk team is expanding, and we are looking for a team member to develop and bring along on our journey. Is that you?


Benefits and Perks working with us:

  • Competitive hourly rate, commission, and monthly bonus incentives rewarding you for your hard work.

  • Paid time off to enjoy the things you love to do!

  • Health, Dental, and Vision insurance.

  • Personal and professional development, including individualized coaching.

  • Monthly team-building activities.

  • Complimentary waxing services.



  • Provide and maintain an exceptional customer service experience, sales, and quality of service.

  • Arrive on time, adhere to agreed upon schedule, and in dress code to maintain high professional standards and ensure all opening and closing procedures are completed to company standards. 

  • Identify guests needs and recommend skincare and packages based on those needs.

  • Develop and foster an inspiring culture where customers love coming to get waxed while exceeding their expectations.

  • Maintain outstanding cleanliness and visual merchandising standards.


  • Sales experience preferred in a pay for performance compensation structure.

  • Strong organizational and time management skills.

  • Effective interpersonal and communication skills.


If you are ready to begin your journey to help people feel gorgeous and confident, we can’t wait to meet you! Are you ready to apply?


Our one-of-a-kind hiring process:


  • You read this job ad and get inspired!

  • It piques your interest, and you immediately apply.

  • You showcase your experience and why you would make a great fit.

  • If you are a great match, you’ll meet our team and begin our structured training



Who is European Wax Center?


European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

For more information about EWC, visit:

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.


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