Assistant Manager

European Wax Center, the premiere speed waxing franchise in the beauty industry, is hiring an assistant manager. EWC is locally owned and operated by an involved female entrepreneur with more than ten years' experience in the beauty industry.  We promote a professional and positive culture with an uncapped earning potential as one of the highest paying wax centers in the nation. 

What we offer: 

• $16-17/Hour  

• Bonus opportunity every paycheck  

• Contest bonus  

• Paid Time Off  

• Health/Dental Insurance  

• 401K 

• Advancement opportunities  

• Flexible schedule  

• Major holidays off (center closed) 

• Work life balance: 10+ days additional center closure annually  

• FREE waxing  

• 40% discount on products  

• Team events 

The assistant manager is responsible for ensuring every guest has a memorable and inviting experience while delivering the company’s desired financial goals. This includes but is not limited to: leading a team of front desk associates, consistently modeling guest service behaviors, loss prevention, training and coaching.  

About European Wax Center 

European Wax Center began as a family-owned salon where two brothers had an idea to revolutionize the waxing experience. They knew that finding the right wax was key—so they set out to craft a formula that nourished the skin while also making the act of waxing virtually pain-free. The creation of our proprietary Comfort Wax® helped propel European Wax Center to become the #1 wax specialty personal care brand in the United States with over 900 centers nationwide.   

For more information about EWC visit: http://www.waxcenter.com 

A Day in the Life 

Operational Management 

• Works front desk shifts  

• Assists center manager with call offs and request time off  to ensure staff coverage  

• MUST have flexibility to cover front desk due to call offs  

• Enforces company policies 

• Inventory and loss prevention 

• Demonstrates professional written and verbal communication when engaging in all business transactions with guests, associates and manager 

• Ensures all areas of the center, including storage room and desk are neat, clean, organized and operating to company standard 

Sales Leadership 

• Motivates associates through coaching and goal setting to take action to achieve sales goals 

• Implements all promotional and visual marketing material 

Guest Relations 

• Ensures the center exceeds guest’s expectations by delivering an inviting and memorable guest experience with every guest who walks in the door 

• Creates guest relationships with each transaction, building brand loyalty  

• Works with manager to find solutions to guest complaints 

Talent Management  

• Maintains an open center environment where associates are free to express their concerns and ideas 

• Communicates effectively with the franchisee, district manager, center manager and associates 

• Takes ownership and accountability for creating a positive work environment that increases productivity and reduces turnover, by sharing best practices  

We are looking for a candidate who:  

• Is self-motivated and a go getter. Is accountable, punctual, organized, and reflects the brand 

• Leads and inspires by example, regularly encourages solutions and celebrates the success of others 

• Has excellent written, verbal and presentation skills 

• Has the ability to appropriately deal with associates and customers 

• Has excellent time management skills 

• Strong emphasis/experience in operations and customer service industry 

Education and Experience  

• Sales, salon, or customer service experience preferred