Front Desk Greeter/Receptionist

We are seeking a Front Desk Receptionist/Greeter with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills.  . This is a full time position Monday through Thursday 11:00 am - 8:00 pm - Friday 11:00 am - 7:00 pm. Every other Saturday 8:00 am - 5:00 pm (alternating day off)

Welcome to Ettleson Cadillac Buick GMC. We are a family owned dealership operating for over 50 years! Ettleson is looking for people who are driven for success, excited for an opportunity to grow in the automotive industry and passionate about excellent customer service. Apply with us of are focused on developing your career!

What We Offer

• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Discounts on products and services

Responsibilities

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• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours 
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record