Business Development Representative

Thank you for your interest in joining the Ettleson Buick GMC Cadillac team! We are looking for a eager, motivated individual to join our Business Development Center. The Business Development Representative (BDR) plays a critical role in driving revenue and improving customer engagement for the dealership, particularly within the sales department. Their primary responsibility is to generate and nurture leads, ensuring a steady flow of qualified prospects to the sales team.  Car dealership experience is preferred, but not necessary and we will train the right candidate! 

Responsibilities

• The primary goal is to convert leads into showroom appointments, increasing the dealership's chances of making a sale, by responding to inbound inquiries from online forms, website chats, and third-party lead providers.
• By nurturing leads, the BDR increases showroom traffic and help sales consultants focus on closing deals, rather than prospecting.
• Follow up on internet leads to ensure no potential customer falls through the cracks.
• Uses CRM systems track leads and follow-ups, ensuring prospects are consistently engaged.
• Play a key role in executing special promotions, sales events, and seasonal campaigns by reaching out to targeted customer lists.
• Ensure that more customers show up for appointments, the sales team operate more efficiently, leading to higher closing ratios.
• Help improve CSI (Customer Satisfaction Index) scores by ensuring a seamless and professional guest experience.

Qualifications

• Outstanding interpersonal and communication skills
• Strong computer skills
• Previous experience in a call center, retail or customer service is preferred
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor

Benefits:

• Flexible schedule
• 401(k) and health insurance offered
• Paid time off
• sick leave
• Holidays include 4th of July, Christmas Day, and New Year's Day
• Advancement opportunities

Compensation:

Compensation will range from $33,000 to $65,000 based on performance - high performers can exceed this number. 

Ever since 1968, the Ettleson name has been entrenched in the HODGKINS , IL, community, and we're proud of what our dealership has become. It's grown into a haven for drivers throughout Greater Chicago looking for quality automotive experiences.  

We are an Equal Opportunity Employer