Field Service Technician

Morton Grove, IL
Full Time

or

Are you a technical genius? 

Join our dynamic team as a Field Service Technician in the industrial laundry sector, where innovation meets expertise! At our company, we don’t just repair and install washers and dryers; we specialize in cutting-edge automated batch washer systems and advanced finishing equipment which utilizes robotics and artificial intelligence capable of ironing, folding and stacking thousands of LBS of laundry per day. We’re seeking a technical genius eager to expand their skills and tackle the challenges posed by our sophisticated machinery. If you’re ready to dive into a rewarding role that blends technology with hands-on problem-solving, we want to hear from you!

Benefits:

  • Spend more time with your family
  • Hourly rate $28 - $40 plus OT (1.5 times pay) and Emergency (2 times pay)
  • 401(k) with Company Match
  • Blue Cross Blue Shield PPO Medical
  • Vacation, Personal, and Sick Days
  • Start each work day from your home - no need to come to office
  • Company vehicle provided
  • Career Development

Responsibilities of the role:

  • Travel in company vehicle to local customers to perform maintenance, repair, troubleshooting of existing equipment and installation of new industrial laundry equipment to ensure top product performance
  • Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
  • Taking pride in your work by keeping equipment clean—a quick, yet impactful, part of our Best-in-Class service.
  • Immediately and accurately process paperwork and perform data entry upon completion of each job
  • Quick responses, timely solutions, and excellent customer service.
  • Maintaining a stock of parts in your company vehicle so you’re always prepared to provide a quick solution, and caring for your vehicle as if it were your own.
  • Communicate effectively with service manager, parts department, and customers to facilitate accurate work product

Requirements:

  • 1 year experience in industrial/manufacturing equipment repair or technical/trade school
  • Valid driver's license and clean driving record
  • Strong electrical/mechanical ability
  • Use Multimeter
  • Ability to troubleshoot
  • Professional demeanor
  • Able to lift 50 – 100 Lbs.

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