ENGAGE is a dynamic, fast growing technology company that is disrupting the oilfield through digital transformation. Our diverse team is full of energy and shares a passion for bringing value to our clients. If you are looking to make an immediate impact and drive success for our modern startup, while always keeping a sense of humor, then keep reading!
Our team is currently seeking multiple Implementation Specialists who will be responsible for supporting ENGAGE project implementations with clients. This includes owning the end-to-end configuration and setup of a client’s account, and supporting the project manager.
Your Typical Day:
- Working closely with the project manager on all aspects of ENGAGE project implementations
- Owning the configuration and setup of a customer’s account and all of the client’s service contractor accounts
- Coordinate across ENGAGE teams (operations, sales, product, engineering) to complete new customer onboarding deliverables and platform setup
- Work directly with client teams to capture ENGAGE setup requirements (e.g., completing setup templates, etc) and communicating those requirements to internal ENGAGE teams so setup can be completed
- Complete internal testing of new client and service contractor accounts, and support the client to complete User Acceptance Testing
- Provide customer support to the client and its service contractors during the “hyper support” period after go-live
- Collaborate with the Sales and Customer Success teams when new opportunities are identified during the implementation phase of a project
This Job May Be for You If:
- You have project management experience, oil and gas industry experience and software implementation experience
- You love working with clients every day and solving day to day challenges
Extra Awesome If:
- You have a broad technical skillset including: SQL, Data Visualization / Reporting, Advanced Excel, API / FTP
What’s in It for You:
- Salary Range: $90-110k per year
- Healthcare including medical and dental
- Annual bonus
- Equity program
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