Implementation Specialist
Denver, CO
Full Time
or

ENGAGE is a dynamic, fast growing technology company that is disrupting the oilfield through digital transformation.  Our diverse team is full of energy and shares a passion for bringing value to our clients.  If you are looking to make an immediate impact and drive success for our modern startup, while always keeping a sense of humor, then keep reading! 

Our team is currently seeking multiple Implementation Specialists who will be responsible for supporting ENGAGE project implementations with clients. This includes owning the end-to-end configuration and setup of a client’s account, and supporting the project manager.

Your Typical Day:

  • Working closely with the project manager on all aspects of ENGAGE project implementations
  • Owning the configuration and setup of a customer’s account and all of the client’s service contractor accounts
  • Coordinate across ENGAGE teams (operations, sales, product, engineering) to complete new customer onboarding deliverables and platform setup
  • Work directly with client teams to capture ENGAGE setup requirements (e.g., completing setup templates, etc) and communicating those requirements to internal ENGAGE teams so setup can be completed
  • Complete internal testing of new client and service contractor accounts, and support the client to complete User Acceptance Testing
  • Provide customer support to the client and its service contractors during the “hyper support” period after go-live
  • Collaborate with the Sales and Customer Success teams when new opportunities are identified during the implementation phase of a project

This Job May Be for You If:

  • You have project management experience, oil and gas industry experience and software implementation experience
  • You love working with clients every day and solving day to day challenges

Extra Awesome If:

  • You have a broad technical skillset including: SQL, Data Visualization / Reporting, Advanced Excel, API / FTP

What’s in It for You:

  • Salary Range: $90-110k per year
  • Healthcare including medical and dental
  • Annual bonus
  • Equity program

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