A.M Complimentary Services Attendant

Embassy Suites - Jacksonville
9300 Baymeadows Rd, Jacksonville, FL
Full Time
$15 an hour

Complimentary Services Attendant

Jacksonville Embassy Suites is looking for a Complimentary Services Attendant to join our growing team!

The Complimentary Services Attendant is responsible for providing high-quality continental breakfast service and evening social hours, maintaining the cleanliness and appearance of the lodge, and servicing meetings in progress. This position requires a friendly, energetic, and professional individual who can deliver exceptional guest service while ensuring all areas are clean, organized, and properly maintained.

Schedule Requirements:

This position requires early morning availability, with shifts beginning as early as 4:30 AM–5:00 AM on most mornings. Flexibility is essential to meet the hotel's operational needs

Benefits:

Health, vision and dental insurance
401(k)
Vacation and Sick Pay
Paid Holidays
Employee Referral Program
Hotel Discounts for you, your friends and family
Access to our Talent team to help you reach your career growth goals
Compensation:

Responsibilities

Ensures daily breakfast set-up is on schedule and presentable
Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy and service recovery procedures
Maintains proper dining experience
Perform other duties as assigned by management

Qualifications

High School Diploma or equivalent required OR 1-year related experience or training
Must be able to read and write in English
Valid driver’s license preferred
Basic math skills
Basic computer skills
Ability to apply basic concepts of algebra
Ability to sit or stand for prolonged periods of time
Must have open availability to include weekends and holidays as needed

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Embassy Suites - Jacksonville