Manager of Learning and Talent Development
Chicago, IL
Full Time

The successful candidate will be responsible for the design and implementation of development programs to equip talent for peak performance in their responsibilities. This manager will also work at all levels of the organization to effectively deliver essential content to teams, leaders and supervisors. Throughout their courses and programs, the successful candidate will ensure that the company’s core values are continually emphasized and integrated into daily operations.


Key Job Responsibilities:

  • Assess and analyze data to identify strengths and weaknesses in performance management activities, tools, criteria and processes

  • Provide regular updates to senior leadership on the state of performance management in the organization (e.g., retention of high performers, development of low performers); advises on improvements in performance management strategies and approaches

  • Serve as an advisor to HR leadership on retention strategies

  • Manage external consulting/advisory resources responsible for helping to develop and/or implement performance management processes or tools

  • Design and deliver custom content or programs to attend business needs

  • Employ project management tools to implement learning and development initiatives

  • Train and coach leaders and supervisors to deliver content

  • Design and deliver courses in a variety of formats including instructor led, virtual instructor led, e-learning, mobile learning and other modalities

  • Act as a learning consultant to the business, leveraging instructional design principles and best practices

  • Establish the strategic direction of learning and development for the organization, including ensuring that the service and delivery model are aligned with the organizational culture and scalable in support of business transformation

  • Identify advanced individual training topics and goals, aligned with the values and goals of the organization, that address broad-based, company-wide training needs

  • Conduct needs assessment to identify gaps in individual skills that can be addressed through broad-based training; review available data on skill gaps and develop new assessments when necessary

  • Design training programs, services and interventions to address individual skill gaps

  • Track and analyze the impact and efficacy of learning programs and initiatives

  • Compile and analyze data to help with budget preparation and training priorities

  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations


Key Behavioral Competencies:

  • Results Orientation. The ideal candidate will have experience setting, achieving and exceeding business performance targets. S/he will consistently strive to achieve goals, in spite of obstacles, and will set contingency plans to ensure goals are met. S/he will be motivated by working toward a tangible goal and will seek opportunities to improve on the status quo in an effort to exceed targets.

  • Collaborating & Influencing. Gains support and commitment up throughout the organization; uses internal and external connections to forge relationships and improve competitive position; partners with El Milagro leadership, customers and cross-functional teams to identify and implement profit-driven strategies and programs. S/he will put broad business objectives before personal objectives and will be a team player with an open management style.

  • Customer and Team Leadership. Possesses excellent leadership skills as evidenced by a track record of: hiring, retaining, developing and motivating top-tier, diverse talent, providing an inspiring translation of a corporate mission into specific customer and business objectives, breaking down organizational boundaries through collaboration and cross-staffing across internal groups, building strong relationships based on trust with all levels of employees, taking an active and effective stance in representing the company externally, and a track record of personal engagement with customers, partners and suppliers.


Position Requirements:

  • Bachelor’s or advanced degree in a related field

  • Experience with high performance food manufacturing plants is desirable

  • Excellent communication, presentation, and group facilitation skills are a must

  • Strong skills in instructional design principles and adult learning theories

  • Excellent interpersonal skills and ability to effectively communicate with all levels of the company

  • Ability to work effectively with cross-functional teams

  • Manufacturing and sales environment experience is a plus

  • Computer skills and proficiency with MS Word, Excel, and Power Point

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