Detail Manager

Job Title: Detail Manager

Location: Eide Chrysler St Cloud
Reports To: Service Manager 

Job Summary

The Detail Manager is responsible for overseeing all vehicle appearance operations at the dealership, ensuring every new and pre-owned vehicle meets brand standards for cleanliness, presentation, and delivery readiness. This role manages the detailing team, coordinates workflow with sales and service departments, and maintains high-quality standards while controlling costs and turnaround times.

Key Responsibilities

• Manage daily operations of the detailing department, including scheduling, workflow, and staffing

• Ensure all new vehicles are properly prepped for delivery, display, and customer handoff

• Oversee detailing of pre-owned vehicles to meet dealership and manufacturer standards

• Inspect completed vehicles for quality, consistency, and attention to detail

• Hire, train, coach, and supervise detail technicians

• Maintain department productivity while meeting delivery deadlines

• Coordinate closely with Sales, Service, and Inventory teams to prioritize work

• Manage inventory of detailing supplies, chemicals, and equipment

• Ensure compliance with safety, environmental, and dealership policies

• Address reconditioning issues, customer concerns, and quality improvements

• Monitor costs, control waste, and recommend process improvements

Qualifications

• Previous experience in automotive detailing required

• Prior leadership or supervisory experience preferred

• Strong knowledge of detailing processes, products, and equipment

• Ability to manage multiple priorities in a fast-paced environment

• Strong organizational and time-management skills

• High standards for quality and attention to detail

• Valid driver’s license with a clean driving record

• Ability to work flexible hours, including some weekends

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 lbs

• Comfortable working indoors and outdoors in varying weather conditions

What We Offer

• Competitive pay based on experience

• Health benefits

• Paid time off and holidays

• Opportunities for growth within the dealership

• A fast-paced, team-oriented work environment