Business Development Center Associate

Ed Rinke Chevrolet Buick GMC
26125 Van Dyke Ave, Center Line, MI
Full Time
$16 an hour

Job Summary
Business Development Center Associate at Ed Rinke Chevrolet Buick GMC is a full-time hourly customer service position. The individual in this role has the responsibility of acting as the customer’s first point of contact, both in person and through digital marketing, and will work to ensure customer satisfaction and retention.

Compensation & Benefits
This position is offered a rate of $16/hour, and is paid weekly. Benefits include medical, dental, and vision packages, paid time off, and flexible scheduling.

Responsibilities
• Handle customers inquiries and questions in an efficient and accurate manner
• Act as the customer’s advocate, responding to their needs, problems and concerns
• Assist customers with the purchase of vehicles
• Increase customer loyalty and retention
• Build relationships with customers
• Generate leads through digital marketing
• Utilize customer relationship management (CRM) tools

Requirements
• Ability to connect with customers through use of engaging communication
• Must possess excellent interpersonal and organizational skills
• Experience in customer service industry is preferred
• Proficiency in Microsoft Office Applications and use of smart phones and tablets are essential
• High School Diploma or equivalent

EEOC Statement
Ed Rinke Chevrolet Buick GMC is an Equal Opportunity Employer. In accordance with applicable legislation, it is our policy to provide reasonable accommodation to qualified individuals with disabilities. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability status or any other basis prohibited by law.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Ed Rinke Chevrolet Buick GMC