Customer Service Representative

Eau Claire Ford Lincoln
2909 Lorch Ave, Eau Claire, WI
Full Time
$16.50 – $18.50 an hour

CUSTOMER SERVICE ADVISOR

Love people? Have a great personality? We can teach you the car stuff!

We’re looking for a friendly, upbeat people-person who enjoys teamwork, making customers smile, and thriving in a fast-paced environment. (Bonus points if you’re funny… and other people agree!)

WHAT YOU’LL DO

Greet guests when they drive up to the Quick Lane in a timely, friendly manner
Communicate vehicle updates and repair recommendations with guests
Keep guests informed and answer their questions
Help deliver an excellent guest experience from start to finish

PAY & SCHEDULE

$16.50 to $18.50 per hour + monthly customer service bonuses!

Paid every Friday VIA direct deposit
Full-time position
Monday through Friday, 8am to 5pm
You will work every 3rd Saturday, 8am to 3pm
- On the weeks you work Saturday, you will have the Monday before off!

REQUIREMENTS / WHO WE’RE LOOKING FOR

High school diploma or equivalent
Valid driver’s license
Strong communication and customer service skills
Able to stay professional and positive in a fast-paced environment
Ability to remain courteous and professional while handling difficult or challenging situations
Automotive experience is a plus, but a great attitude is a must!

No need to know everything about cars! We’re looking for someone who knows how to take care of PEOPLE!

READY TO JOIN OUR TEAM?

Come be part of the Quick Lane crew at Eau Claire Ford Lincoln!

Eau Claire Ford Lincoln is an Equal Opportunity Employer.

EEOC Statement

Eau Claire Ford Lincoln is an Equal Opportunity Employer. It is the policy of Eau Claire Ford Lincoln to provide equal employment opportunity to all individuals and not to discriminate against any employee or applicant on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran or marital status, sexual orientation, or any other unwarranted factor. This policy governs all areas of employment including recruitment, hiring, and promotion.

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This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Eau Claire Ford Lincoln