Earl Stewart ToyotaView All Jobs

BDC Representative / Call Center Representative

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Full job description 

Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required. 

BDC Call Center Agent - Benefits 

  • Hourly rate, plus bonus! 

  • Family Owned and Operated 

  • Medical, Dental, and Vision Insurance 

  • 401K and additional benefits 

  • Accrued Vacation & Sick Time 

BDC Customer Care Specialist - Responsibilities 

  • Promote and seek out opportunities to deliver a top-notch customer experience 

  • Work closely with the BDC Manager to schedule appointments 

  • Complete outbound phone calls as assigned by the BDC Manager 

  • Answer inbound phone calls 

  • Stay informed about product updates 

  • Maintain a business casual appearance 

BDC Customer Care Specialist - Requirements 

  • 5-day work week, rotating weekends 

  • Mathematical skills to calculate figures and amounts such as discounts and pricing 

  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments 

  • Clean driving record & valid driver’s license 

  • Great customer service skills & motivation to be successful 

  • Able to multitask 

  • Able to communicate persuasively with customers to set appointments 

  • Excellent computer skills required 

  • Excellent phone presence 

  • Automotive experience helpful but not required 

  • Great communication skills 

  • 18+ years of age or older 

 

Why Choose Earl Stewart Toyota? 

We don’t just sell cars — we’re building a workplace community based on trust, transparency, and growth. Our team of over 150 employees — from all walks of life — thrives in a culture of mentorship, continuous improvement, and mutual respect. 

Whether you're starting fresh or continuing your professional journey, we support you every step of the way. 

 

Apply Today! 

If you're looking for a stable, rewarding role in a customer-focused call center, we want to hear from you. 

Apply for BDC Representative / Call Center Representative

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AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Earl Stewart Toyota