Service Director

4145 Broadway, Oakland, CA
Full Time

Job Duties and Responsibilities

  • Oversee service, parts, and scheduling departments to maximize revenue and profitability.
  • Develop and coach service managers, advisors, and technicians.
  • Manage P&L, control costs, and optimize parts inventory.
  • Drive customer satisfaction index (CSI) scores and service lane  
  • You will be over seeing two Franchise Toyota and Subaru

 

Salary and Compensation

  • Typical salary range: $108,000 to $300,000 per year (varies by base draw, performance bonuses, and commission).
  • Benefits often include medical/dental/vision coverage, 401(k)
  • Company paid life insurance

 

 

Qualifications and Requirements

  • 5 to 7+ years of progressive automotive fixed-operations experience.
  • 3+ years in a leadership role (such as Service Manager or Director).
  • Proficiency with dealership management systems (DMS/ERP) and CRM tools.
  • Strong operational knowledge of shop processes, flat-rate labor, Ro management, warranty/OEM repair procedures.

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