Food & Beverage Supervisor

Job Title:  Food & Beverage Supervisor

Job Code:

Department:  F&B

Supervisor:  F & B Director

 

 

 

Basic Function: Ensures guest satisfaction through the efficient operation of the restaurant/café.  Trains, supervises, and motivates staff while promoting quality of service and a sense of teamwork.

Essential Duties:

• Supervises all front house restaurant staff; responsible for hiring, training, and administering annual performance reviews.

 

• Coordinates scheduling of staff using forecast from Front Desk and prior history.

 

• Prepares and conducts Pre-Meal discussion of policy for each shift.

 

• Sets standards for sidework duties and ensures that all sidework is completed prior to the end of the server’s shift.

 

• Reports unsatisfactory food or beverage(s) output to Executive Chef and/or F&B Director.

 

• Makes positive suggestions to management concerning improvements in restaurant operations/area.

 

• Supervises cashier close-out for shift ensuring proper reconciliation of revenues.

 

• Assists in overall menu and labor cost control and in the achievement of forecasted budgets.

 

• Enforces all standards of sanitation and cleanliness in Dining area.  Maintains uniform and hygiene standards of staff.

 

• Prepares monthly Menu Abstract for home office by checking and compiling daily POS System runs of food items purchased.

 

• Continually walks the floor soliciting guest comments.

 

Other Duties:

• Assists staff in greeting guests, busing, and set-up during peak hours.

 

• Oversees room service operation and may assist in scheduling, reviews, etc.

 

• Performs other duties as assigned by management.

 

• Assists in Banquet Department oversight as needed

 

 

Essential Requirements:

• Minimum 1-3 years restaurant experience as Server, Bus person, Cashier, Host/Hostess, Maitre D, etc.

 

• Good understanding of the operations of all hotel Food and Beverage services.

 

• One to two years previous supervisory experience.

 

• Excellent interpersonal and communication skills both written and verbal.

 

• Must be able to work when subjected to exposure to wet floors, temperature extremes and excessive noise.

 

• Requires bending, climbing, reaching, standing, walking, sitting, typing, grasping, repetitive motions.  May be required to lift objects of up to 40 pounds on occasion.

 

• Must possess an understanding of cost control procedures and techniques.

 

• Maintains personal cleanliness and appears well-groomed at all times.

 

 

 

Training Needs:

• T.I.P.S. certification

 

• Training in hotel central computer network.

 

• In-depth training of hotel’s Food and Beverage department.

 

• Training in providing quality guest service.

 

• Must complete all brand required training in the prescribed time frame.

 

Career Opportunities:

• Assistant Food and Beverage Director

 

• Restaurant Manager

 

• Food and Beverage Manager

 

I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND /OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.

 

_____________________           ______________

Employee Signature                   Date