Restaurant Manager

The Restaurant & Bar Manager at the DoubleTree Tudor Arms Hotel is responsible for overseeing the daily operations of the hotel’s restaurant and bar outlets, ensuring exceptional guest experiences, efficient service, staff leadership, and financial performance. This role manages front-of-house operations, beverage service standards, inventory control, and team development while maintaining compliance with hotel policies and safety regulations. 

Pay Range: [Salary Range] based on experience and qualifications

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Oversee daily operations of the restaurant and bar to ensure smooth and efficient service. 

• Maintain high standards of food quality, beverage presentation, cleanliness, and guest satisfaction.  

• Monitor service flow and ensure timely and professional guest service.  

• Coordinate with kitchen and bar teams to maintain operational efficiency.  

• Ensure opening and closing procedures are completed according to hotel standards.  

• Oversee bar operations, beverage quality, and cocktail consistency.  

• Manage liquor, wine, beer, and beverage inventory levels.  

• Monitor portion control and beverage cost management.  

• Ensure compliance with responsible alcohol service laws and regulations.  

• Assist with beverage menu development, promotions, and seasonal offerings.  

• Welcome guests and ensure a positive dining and bar experience.  

• Handle guest concerns, complaints, and service recovery professionally.  

• Maintain strong guest relations and encourage repeat business.  

• Monitor guest feedback and online reviews where applicable.  

• Supervise restaurant servers, bartenders, and support staff.  

• Assist with hiring, onboarding, scheduling, and staff training.  

• Coach employees on service standards, upselling, and guest engagement.  

• Promote teamwork and maintain a positive work environment.  

• Support revenue growth and profitability targets.  

• Monitor labor costs, beverage costs, food costs, and operational expenses.  

• Assist with budgeting, forecasting, and sales reporting.  

• Ensure proper cash handling and POS procedures.  

• Ensure compliance with food safety, sanitation, hygiene, and alcohol regulations.  

• Maintain cleanliness and organization of all restaurant and bar areas.  

• Enforce workplace safety procedures for staff and guests.  

• Ensure compliance with hotel policies and brand standards.  

• Support special events, themed nights, happy hours, and promotional activities.  

Qualifications 

• Education: High school diploma or equivalent required; diploma or degree in Hospitality Management, Food & Beverage Management, or related field preferred.
• Experience: Minimum of 3 years of restaurant and bar management experience, preferrably in a hotel setting.
• Food safety and responsible alcohol service certifications preferred
• Strong leadership skills with experience in team supervision, training, and coaching.
• Excellent organizational and multitasking abilities, with attention to detail in event execution.
• Outstanding communication and problem-solving skills, with a guest-first mindset.
• Knowledge of beverage operations, wines, spirits, and cocktails
• Ability to lift up to 50 lbs, stand for extended periods, and work flexible shifts, including nights, weekends, and holidays.

Taking Care of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

Financial Security & Peace of Mind

• Basic Life Insurance & AD&D
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Voluntary Long-Term Disability
• Critical Illness, Hospital Indemnity & Accident Plans
• Pet Insurance
• Eligible for 401(k) participation after 90 days of full-time employment.

Time to Recharge

• Paid Time Off (PTO), available as it’s accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

In accordance with company policy, Ivy Hospitality does not hire minors; all applicants must be 18 years or older.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.