Chrysler Express Service Advisor

Don “K” Whitefish is an exceptional place to be, and lucky for you, we're recruiting! We are a locally owned, family-operated company that has been in operation since 1990. We proudly offer paid training, upward mobility, employee discounts, and a full package of benefits. If this sounds like something you'd enjoy, we want to hear from you! Come join our family of employees; take part in this promising career path and have the chance to serve our customers.

Job Summary

The Express Service Advisor initiates automotive quick lube services following requests from customers.  Discusses the inspection provided and tire rotation recommendations with customers.

This position is not ‘remote work’ capable and requires punctual, consistent, and regular attendance for all scheduled shifts. Missed work affects the day-to-day operations of the company. This in turn negatively impacts fellow employees through lowered morale and / or lost income opportunities.

Duties and Responsibilities:

Job duties for the Express Service Advisor include but are not limited to:

• Acts as a goodwill ambassador for the dealership by promoting professionalism and displaying excellent customer satisfaction skills.
• Advises customers about necessary lube service for routine maintenance.
• Confers with customers about inspection results, recommends corrective procedures, and prepares work order for needed repairs if any.
• Prepares repair orders on all express service requests.
• Explains the work performed and the charges to the customer.
• Handles customer complaints.
• Performs all duties in a safe manner following all company safety guidelines and policies.
• Performs other duties as requested or required.

Qualifications:

Express Service Advisor experience preferred.  Good communication skills, multi-tasking skills and computer skills a must.  High school diploma or the equivalent is required.  Must have a good driving record.

Working Conditions/Physical Requirements:

Must be able to move about the complex in all weather conditions and be able to enter and exit most types of vehicles.

Don “K” is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace.  Candidates must be able to pass a drug screening that tests for all substances excluding THC or prescribed medication and background check.

Benefits:

• Paid Vacation and Paid Personal Leave
• Paid Holidays
• Medical, Dental, Life, Vision and Disability Insurance
• Employee Discount
• 401 (K) Retirement Plan Match
• Family Friendly Work schedules
• Employee Discounts on Services
• Great work environment
• Excellent Advancement Opportunities

Wages: $3500 to $4500 monthly