BDC Agent

Now Hiring: BDC Agent at Diehl of Grove City

Diehl of Grove City is looking for a motivated and customer-focused BDC Agent to join our growing team! If you enjoy connecting with people, working in a fast-paced environment, and being part of a supportive team, this is the career for you.

Key Responsibilities:

• Provide customers with initial product information and direct them to the appropriate dealership resources.

• Respond promptly to internet, phone, and live chat inquiries using professional email, scripts, and templates.

• Schedule service appointments efficiently and accurately.

• Manage the service department loaner program to ensure smooth customer experiences.

• Collaborate in team and process development sessions while maintaining positive relationships with sales, service, and management teams.

What We’re Looking For:

• Strong communication and customer service skills.

• Ability to multitask and stay organized in a busy environment.

• A positive attitude and willingness to learn.

• Prior BDC, customer service, or call center experience is a plus, but not required.

Why Join Diehl of Grove City?

• Competitive pay and growth opportunities.

• Friendly, team-oriented work culture.

• Benefits package available including Medical, Dental, Vision, and Vacation

• The chance to represent a trusted dealership group with a strong reputation.

Ready to take the next step in your career?
Apply today and become part of the Diehl Automotive family!