Senior Master Technician

Dewey Ford is seeking a Senior Master Technician who is Ford-certified to join our team! This individual will be responsible for performing a variety of mechanical services on vehicles, diagnosing and repairing complex mechanical issues, and providing exceptional customer service to our clients. The ideal candidate will have a strong background in the automotive industry and a passion for delivering top-quality workmanship.

By working at Dewey Ford, you can be a part of a brand that honors the past, and is invested in the future.  Join the Dewey Ford Family where we value service to each other and the world as much as to our customers!

Senior Master Technician Benefits:

• Health, Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Pro Tech Internal Program - Bonuses, Tool Reimbursement, and Rewards for Technician growth!

• Employee vehicle purchase plans

• Ford Top Tech+ Program for Technicians

• Family owned and operated

• Long term job security

• Flexible Work Schedule

• Community outreach & great reputation in the community

Senior Master Technician Responsibilities:

• Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.

• Diagnose and repair complex mechanical issues using diagnostic tools and equipment.

• Provide accurate and detailed reports of repairs and services performed.

• Ensure all work is completed to the highest standards and follows manufacturer specifications.

• Continually maintain and update technical knowledge and skills through training and certifications.

• Communicate effectively with customers to explain repairs and services and address any concerns or questions.

• Collaborate with the service team to maintain a clean and organized work area.

• Adhere to all safety protocols and regulations.

Senior Master Technician Requirements:

• High school diploma or equivalent.

• Ford Certification

• ASE Certification

• Previous experience at a Ford dealership 

• Minimum of 5 years of experience as an Automotive Technician, with a Master Technician certification preferred.

• Thorough knowledge of automotive systems, mechanics, and components.

• Strong diagnostic and problem-solving skills.

• Proficient with diagnostic tools and equipment.

• Excellent communication and customer service skills.

• Ability to work efficiently and independently in a fast-paced environment.

• Valid driver's license and clean driving record.

• Ability to lift up to 50 pounds and stand for extended periods of time.

About Dewey Ford:

Dewey Ford, a proud member of the Ken Garff family, is a trusted cornerstone of the Des Moines area. We are dedicated to making a difference both inside and outside our dealership. Through initiatives like our We’re Here For You program and the Pro Tech program for technician development, we actively invest in our community and our employees’ growth. At Dewey Ford, people come first; our customers, our team members, and our neighbors. If you’re passionate about working for a company that truly cares, we’d love to hear from you!

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.