Collision Center Estimator

799 Central Ave, Albany, NY
Full Time

Collision Center Estimator

Salary Range: $80,000–$110,000 Annually, Depending on Experience

Schedule: Monday–Friday, 8:00 AM–5:00 PM
Location: DePaula Collision Center
Employment Type: Full-Time

Position Overview

We are seeking an experienced, detail-oriented Collision Center Estimator to join our dealership team. The ideal candidate will have a strong background in collision repair estimating, excellent customer service skills, and the ability to work effectively with insurance companies, technicians, and customers to ensure accurate estimates and efficient repair processes.

A current New York Independent Adjuster (IA) license is required. Experience with CCC ONE and Mitchell Connect estimating software is highly preferred.

This is an excellent opportunity for a motivated professional to join DePaula Collision Center offering competitive compensation, a consistent Monday–Friday schedule, and a comprehensive benefits package.

Key Responsibilities

  • Inspect damaged vehicles and accurately assess the scope of collision repairs.
  • Prepare detailed repair estimates using industry-standard estimating software.
  • Document vehicle damage with photographs, notes, and supporting information.
  • Communicate with insurance companies and adjusters regarding repair estimates, supplements, approvals, and claim requirements.
  • Identify additional damage during the repair process and prepare supplemental estimates to ensure all necessary repairs are properly documented and authorized.
  • Work closely with body technicians, painters, parts personnel, and management to coordinate repair plans and maintain efficient workflow.
  • Communicate professionally with customers regarding repair procedures, insurance coverage, estimates, and repair timelines.
  • Review repair orders for accuracy, completeness, and proper documentation.
  • Follow manufacturer repair procedures, industry standards, and applicable safety requirements.
  • Help maintain efficient cycle times, quality repairs, and a high level of customer satisfaction.
  • Maintain compliance with dealership policies, insurance requirements, and applicable New York regulations.

Required Qualifications

  • Current New York Independent Adjuster (IA) license — required.
  • Experience using CCC ONE and Mitchell Connect estimating software.
  • Previous experience in collision repair estimating or an automotive body shop environment.
  • Strong understanding of collision repair procedures, vehicle damage assessment, labor operations, and parts requirements.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple repair orders and prioritize tasks in a fast-paced environment.
  • Professional demeanor and commitment to customer satisfaction.

Preferred Qualifications

  • Dealership collision center experience.
  • Knowledge of insurance claims, supplements, and insurance company repair procedures.
  • Familiarity with OEM repair procedures and manufacturer-specific requirements.
  • I-CAR training or other relevant collision repair certifications.

Compensation and Benefits

Annual Salary: $80,000–$110,000, depending on experience and qualifications.

Our dealership offers a competitive compensation package that includes:

  • Medical, Dental and Vision Insurance.
  • Life insurance.
  • Paid vacation.
  • Paid holidays.
  • Paid sick time.
  • 401(K) with company match.

Work Schedule

  • Monday through Friday
  • 8:00 AM–5:00 PM
  • Full-time position
  • Weekends off

Join Our Team

If you are an experienced collision repair estimator with a current New York IA license and a commitment to accuracy, efficiency, and outstanding customer service, we encourage you to apply.

Join our DePaula Collision Center and become part of a team dedicated to quality repairs, professional service, and customer satisfaction.

 

 

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