Service Advisor

Job Summary

Busy Tire and Automotive Service Center seeking enthusiastic, friendly, customer service oriented F/T service advisor with excellent interpersonal and communication skills. 

Our service advisors are the first communication the customer has with the business and provides the initial customer impression. Additionally you will act as the liaison between the customer and the technicians ensuring the customers needs and expectations are met. Estimating repairs and ordering parts accurately are essential responsibilities of this position. 

Job Responsibilities

• Advising current and potential customers about their service needs
• Answering phones
• Providing superior and prompt customer service
• Preparing necessary sales and service documentation
• Helping to maintain cleanliness and organization on the sales floor and customer waiting area

Job Qualifications

• Strong, interpersonal, communication and phone skills
• Basic computer knowledge and experience
• Prior tire and auto experience is a plus
• Will train the details of this position
• Valid driver's license 
• ASE certification is a plus
• Prior experience with AllData and Identifix is helpful