Parts Counterperson

5200 Illinois Rd, Fort Wayne, IN
Full Time

DeHaven Chevrolet is a family owned business seeking highly motivated individuals looking to earn a rewarding income! Your number one responsibility is to help us deliver a world class experience to all of our customers. The ideal candidates must communicate well with others, be detailed-oriented, hardworking, honest, trustworthy and be able to pass a background check.

 

What We Offer:

  • Paid Vacation
  • 401k
  • Health and Dental Insurance
  • Paid Training
  • Flexible Schedules

 

Responsibilities:

  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner
  • Be able to read and understand the parts catalog when looking up parts
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
  • Provides high level service to internal and external customers.
  • Pulls and fills orders from stock
  • Maintain a weekly bin checks to ensure accuracy of stock
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary
  • Make sure all internal requests for parts are billed on service repair order
  • Receives payment from retail customers or obtains credit authorization
  • Set up orders for daily shipment, delivery, or pick-up


 

Qualifications:

  • Have a High School Diploma or equivalent
  • Have experience with auto parts sales (preferred)
  • Are able to work in a fast-paced work environment
  • Have strong organizational and time management skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

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