Customer Service Representative

Are you looking for a company to grow with?

Have you been on the hunt for a new and exciting career opportunity?

• Customer Service Representative – Collision Center

  Join the team at White Family Collision Center as a full-time Customer Service Representative and become the first point of contact for our customers. We’re looking for someone who is organized, professional, customer-focused, and thrives in a fast-paced environment.

  Schedule

  • Monday–Friday
  • 8:00 AM – 5:00 PM
  • No weekends

  What You’ll Do

  • Answer incoming calls and direct customers to the appropriate department
  • Schedule collision estimates and repair appointments
  • Greet and assist customers in person
  • Check customers in for:
    • Estimates
    • Scheduled repairs
    • Vehicle pickups
  • Manage daily repair scheduling flow
  • Coordinate rental vehicles as needed
  • Create repair folders and maintain customer paperwork
  • Ensure repair authorizations and required documents are completed
  • Make follow-up calls for appointments, parts verification, and estimate conversions
  • Collect payments and required signatures at vehicle delivery
  • Complete nightly deposit procedures
  • Maintain a clean, welcoming front office and waiting area

  What We’re Looking For

  • Strong customer service and communication skills
  • Ability to multitask and stay organized
  • Professional appearance and positive attitude
  • Comfortable working with phones, scheduling, and paperwork
  • Previous customer service, receptionist, dealership, or collision center experience preferred but not required

  Why Join Us?

  • Stable Monday–Friday schedule
  • Team-oriented work environment
  • Opportunity to grow within the automotive industry
  • Competitive pay based on experience
  • Supportive leadership and training

  Apply Today

  If you enjoy helping people, staying organized, and working in a fast-paced environment, we’d love to meet you. Apply now and become part of the White Family Collision Center team