Service Greeter

At D’Arcy Automobiles, every employee plays an important role in our continued success. We are committed to providing the same award-winning service, value, and customer experience that our community has come to expect from us through the years.

As a Service Greeter, you will be one of the first members of our team to welcome customers into the Service Department. Your friendly attitude, professionalism, and willingness to help will play an important role in creating a positive experience from the moment our customers arrive.

Key Responsibilities

• Warmly greet customers as they arrive in the Service Department and provide a welcoming first impression.

• Assist customers with locating the appropriate Service Advisor or department.

• Direct vehicles and customers to the proper service lane or designated area.

• Assist with managing the flow of customers and vehicles during busy periods.

• Communicate clearly and professionally with customers, Service Advisors, technicians, and other dealership staff.

• Answer basic customer questions and provide helpful information or direct customers to the appropriate team member.

• Help maintain an organized, clean, and professional service reception area.

• Assist customers with entering or exiting the dealership when appropriate.

• Monitor the service drive and notify the appropriate team member when customers arrive.

• Provide additional support to the Service Department as needed.

• Handle customer interactions with patience, courtesy, and professionalism.

• Follow all dealership policies, safety procedures, and customer service standards.

• Maintain regular and dependable attendance.

• Perform other duties as assigned by management.

Qualifications

• Friendly, outgoing personality with a genuine desire to help customers.

• Strong customer service and communication skills.

• Professional appearance and positive attitude.

• Ability to remain calm and courteous in a busy environment.

• Strong attention to detail and organizational skills.

• Ability to work effectively as part of a team.

• Comfortable standing and walking for extended periods and working in an active service drive environment.

• Ability to multitask and prioritize responsibilities.

• Previous dealership, automotive, hospitality, or customer service experience is a plus, but not required.

Why Join D’Arcy Automobiles?

At D’Arcy Automobiles, our people are a key part of what makes our dealership successful. We value teamwork, professionalism, and exceptional customer service. We are looking for someone who will take pride in representing D’Arcy Automobiles and making every customer feel welcomed and appreciated.

If you are friendly, dependable, and enjoy helping people, we’d love to have you join the D’Arcy Automobiles team!