Experienced Service Advisor

Danbury Chrysler Dodge Jeep RAM
100b Federal Road, Danbury, CT
Full Time
$85,000 – $115,000 a year

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Immediate Opening for an Experienced Service Advisor to join our team.

You'll find an Excellent Working Environment and a Highly-Productive Shop

Come see what we have to offer.

The Service Advisor will receive:

Competitive Wage and Bonus Plans
Anthem Blue Cross Medical coverage
MetLife Vision and Dental coverage
401(k) through NADA Empower
Access to Disability coverage through Aflac
1 Week Paid Vacation after the First Year, 2 Weeks after Two Years
6 Paid Sick Days per year
6 Paid Holidays per year
Paid Training
Career Advancement and Growth Opportunities
Employee Discounts on Parts and Services
Employee Vehicle Purchase Program
Work Environment OSHA-certified to current air-quality standards
Highly-productive Shop

Service Advisor Responsibilities

Communicate effectively and efficiently with customers
Determine automotive issues
Verify warranty and service contract coverage
Develop cost estimates
Accurately prepare and complete repair orders
Maintain customer rapport to provide excellent customer service
Establish impeccable records on all transactions
Update knowledge through continuing educational opportunities at all levels

Service Advisor Qualifications

2+ Years Service Advisor Experience
Stellantis or Domestic Certification a Plus
High School Diploma or equivalent
Computer Fluency--CDK and X-time experience a plus
Well-rounded Automotive Knowledge--technician experience/training a plus
Clean Driver's License
Quality focus, and creative problem-solving abilities
Above-average estimate skill
Ability to manage, expedite, and adapt work flow to meet changing needs

Who We Are

At Danbury Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Danbury Automotive Group is absolutely critical to its success and we're always looking for smart , engaging, creative, and dynamic people who want to join a team where they matter. Because our goal is to exceed a client's total expectation when they arrive at our dealership, we realize we must first provide that to our associates through continual training, career development and opportunities for growth. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Danbury Chrysler Dodge Jeep RAM

If you have questions, please contact hiring@danburyauto.com