Senior Director of Programs Management

****This is Non-IT related role*****

Program Management relates to the overarching management of all four (4) of our Client Operations Programs: 

1. The Radiance Program  =  Solar lighting installations;  

2. The Predictive Maintenance Program  =  Proactive maintenance of city streetlights;

3. Corrective Maintenance Program  =  Repairing city streetlights;

4.  The New Construction/ANSLProgram  =  Installing streetlights for new projects, neighborhoods, etc.

Position Summary:

As the Senior Director of Programs Management at Dalkia  Energy Solutions in San Antonio, TX, you will be responsible for leading and overseeing all aspects of the company's program operations. You will play a key role in developing and implementing program strategies to drive growth and success for the organization.  This role is responsible for overseeing the daily operations of each program, ensuring profitability, on time delivery, within budget, holds each program manager responsible for his/her program metrics, meeting the metrics and assisting with training and development where needed.  The Senior Director of Program Management will ensure metrics and KPI's are aligned with organizational goals, as well as those established by its stakeholders and customers.

Key Responsibilities:

Strategic Program Leadership

• Develop and implement program strategies within each of the 4 existing programs.
• Lead and manage program teams - including training and development needs, performance evaluations and coaching Program Managers.
• Oversee program budgets and financial performance
• Collaborate with cross-functional teams to drive program success
• Ensure program compliance with regulations and standards

Execution and Delivery Oversight

• Ensure successful delivery of programs on scope, on time, and within budget through effective planning, execution, and monitoring of all existing programs.
• Oversee cross-functional teams and project managers to ensure consistency in methodology and reporting.
• Proactively identify risks, remove barriers, and drive resolution of complex program-level issues.

Stakeholder Engagement & Communication

• Serve as the primary liaison between executive sponsors, department leaders, and project teams.
• Provide regular updates, presentations, and dashboards to executive leadership ad key stakeholders.
• Establish and maintain strong governance and communication channels to ensure alignment and transparency.

Team Development & Leadership

• Lead, mentor, and develop a team of program and project managers.
• Promote a high-performance culture focused on accountability, ownership, and innovation.
• Standardize project management best practices and continuous improvement processes across teams.

Portfolio Management & Reporting

• Maintain an enterprise view of project portfolio health, interdependencies, resource allocation and budget adherence.
• Deliver insights through portfolio dashboards and strategic reporting to support decision-making.
• Recommend prioritization of initiatives based on business impact, resource constraints, and strategic alignment.

Requirements:

• Bachelor's degree in a related field
• Proven experience in program management and leadership
• Strong leadership and communication skills
• Ability to work effectively in a fast-paced environment

Key Competencies:

• Demonstrates the highest level of discretion & professionalism when handling sensitive information; maintains confidentiality in all interactions and business dealings.

• Applies logical reasoning and data-driven analysis to assess challenges, identify root causes, and develop effective, sustainable solutions.

• Deep understanding of organizational operations and industry dynamics; leverages this knowledge to drive strategic alignment and informed decision-making.

• Builds and maintains strong, productive relationships with internal and external stakeholders; fosters collaboration and trust across all levels of the organization.

• Exercises sound judgment in high-pressure situations; balances risk and reward while making timely, informed decisions that align with business goals.

• Focused on achieving measurable outcomes; sets clear goals, monitors progress, and takes accountability for performance and results.

• Anticipates future challenges and opportunities; develops forward-thinking strategies to position the organization for long-term success.

Benefits Offered:

• • Medical Insurance Plans (90% Premiums Paid by ER)
  • Dental & Vision Insurance (100% ER Sponsored)
  • Basic Life Insurance (100% ER Sponsored)
  • Short Term Disability Insurance (100% ER Sponsored)
  • Long Term Disability Insurance (100% ER Sponsored)
  • Employee Assistance Program (100% ER Sponsored)
  • Education Assistance Program ($5,250 Annually)
  • Holiday Pay (16 paid in 2025)
  • 3 Week's Vacation Annually
  • Parental Leave (6 weeks' paid by ER)
  • Succession Planning Program (Training Paid by ER)
  • 401k Plan (4% Match by ER)
  • HSA Plan (% Sponsored by ER)
  • FSA Plan
  • DCA Plan
  • Work-Life Balance
  • Excellent Compensation:  Leading SA Market

Dalkia Energy Solutions is proud to be an Equal Opportunity Employer and promote diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability, veteran status, or any other characteristic protected by law.