Administrative Support Specialist

Position Summary

The Administrative Support Specialist at DAC-EP provides administrative, clerical, and operational support to ensure efficient day-to-day operations. This position supports operations, engineering, quality, supply chain, sales and management personnel by maintaining accurate records, coordinating documentation, and assisting with compliance-related administrative activities.

The ideal candidate is detail-oriented, organized, professional, and capable of handling multiple priorities in a regulated aviation maintenance environment. This role requires a strong commitment to accuracy, document control, confidentiality, and adherence to company procedures and applicable FAA regulations.

Who We Are

DAC Engineered Products is a prominent aerospace company recognized for our dedication to maintaining and repairing aircraft to the highest standards of safety and quality. With an extensive history in knowledge and sales, DAC-EP Engineered Products brings forth a legacy of excellence, poised to shape the future of aerospace engineering.

Benefits

This is a full-time, hourly position with competitive pay, overtime eligibility, and opportunities for advancement within the company. We offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, paid time off, holiday pay, paid break from Christmas through New Year's, and employee discounts.

Essential Duties and Responsibilities

Administrative and Operational Support

• Provide daily administrative support to operations, engineering, quality, supply chain, sales and other departments as needed
• Maintain organized electronic/hard copy filing systems
• Assist with data entry, report preparation, and tracking of departmental activities.
• Support continuous improvement initiatives related to administrative processes and workflow efficiency.

Engineering Records and Documentation Support

• Initial 90 Day focus for this position is to review, organize, cleanup, and transition existing technical documentation into secure, structured folder systems in preparation for SoftExpert implementation
• Identify duplicate, obsolete, superseded, or improperly controlled documents
• Maintain document indexes, revision histories, and document status records
• Support implementation, migration, testing, and user adoption of SoftExpert DMS
• Review documentation for administrative completeness, legibility, and consistency

• Maintain and update electronic databases, maintenance tracking systems, spreadsheets, and document management systems
• Track outstanding documentation, missing records, and incomplete administrative packages, and coordinate follow-up with the appropriate personnel.
• Ensure records are filed, retained, and retrieved in accordance with established company procedures and applicable regulatory requirements.

Regulatory Compliance and Quality Support

• Provide administrative assistance to support compliance with applicable FAA regulations, including 14 CFR Part 145, and the repair station's FAA-approved Repair Station Manual (RSM) and Quality Control Manual (QCM), as applicable
• Maintain administrative logs and tracking records for training documentation
• Support the Quality department with administrative tasks as needed

Customer and Vendor Coordination

• Serve as an administrative point of contact for customers, vendors, and internal departments regarding documentation requests, status updates, and general inquiries
• Act as backup for processing customer paperwork, purchase orders, shipping documents, invoices, and related administrative records

General Office and Departmental Support

• Perform data entry and maintain accurate records in company systems
• Maintain office supply organization and replenishment
• Identify administrative discrepancies and communicate issues to the appropriate department.

Qualifications

Education and Experience

• High school diploma or equivalent required
• Associate degree or additional training in business administration, aviation management, or a related field preferred
• Two or more years of administrative, clerical, or operational support experience preferred
• Experience in aviation maintenance, an FAA Part 145 repair station, aircraft component repair, or another regulated industry is preferred
• Experience with maintenance records, quality documentation, or document control is a plus

Knowledge, Skills, and Abilities

• Strong organizational skills and exceptional attention to detail
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook
• Ability to manage multiple assignments, prioritize work, and meet deadlines
• Self-Starter who can take a task and run with it
• Strong written and verbal communication skills
• Ability to maintain accurate records and handle confidential information appropriately
• Familiarity with electronic filing systems, databases, and document management tools
• Ability to identify incomplete or inconsistent documentation and escalate issues appropriately
• Ability to work independently while collaborating effectively with operations, quality, and administrative personnel

Willingness to learn applicable aviation regulations, company procedures, and repair station documentation requirements

Why Join Us?

• Competitive compensation, Vacation Time, Sick Time, and Holiday Pay
• Paid Christmas through New Year's holiday break
• A team-orientated environment built on respect and collaboration