Automotive Service Advisor

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Mercedes-Benz of Dublin is hiring an Automotive Service Advisor!
 
Join us and become part of a company culture where your voice is heard, your ideas are valued, and your potential is limitless.
 

Top advisors earn $150,000+ | Sundays & Mondays off | No 7-to-7 days
Tired of 12-hour days on the drive? At Mercedes-Benz of Dublin, our advisors work a schedule built for a life outside the dealership, and our best earners still clear $150,000 a year.
 
 
Your schedule
  • Tuesday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 8:00 AM – 3:00 PM
  • Sunday & Monday: OFF. That’s a real two-day weekend, every week.
These are fewer hours than most advisor positions, with no early opens and no late closes.
 
 
Your earning potential
  • Top earners make $150,000+ based upon individual performance
  • Bonuses on top of pay for:
    • CSI performance
    • Google reviews
    • Tire sales
    • …and more
 
Paid time off that starts early! Your first week of PTO is available within your first year.  
  • 2nd week of PTO available after first 12 months
  • 3rd week of PTO as per tenure
  • 7 paid holidays + 3 personal days every year 
 
At Crown Automotive, our culture is defined by our unwavering commitment to being 'Employee Centric'. We prioritize the well-being, growth, and happiness of every member of our team, because we understand that our employees are the driving force behind our success. With a focus on transparency, collaboration, and respect, we foster an environment where every individual feels valued, supported, and empowered to thrive.
 
 
Benefits
  • Medical, dental and vision insurance
  • 401(k) with company match
  • Short- and long-term disability
  • Life insurance
  • Flexible spending accounts
  • The stability of an established, family-owned company
  • A real path to advancement. We promote from within, and many of our managers started out on the drive.
 
What you’ll do
  • Greet customers promptly and make them feel welcome
  • Schedule appointments and gather customer and vehicle information ahead of arrival
  • Write accurate, clear repair orders and identify the customer’s primary concern
  • Recommend needed maintenance and repairs, with complete and accurate estimates
  • Explain completed work in plain, non-technical language
  • Work daily with technicians, parts, sales and management to get cars out right and on time
  • Meet service sales and CSI objectives
  • Test drive vehicles as needed and support our quality control process
 
What we’re looking for
  • 1+ years of experience as an automotive service advisor
  • Basic knowledge of automotive repair
  • Comfortable on a computer and able to learn our DMS quickly
  • Friendly, outgoing, and focused on the customer
  • Strong attention to detail and a strong work ethic
  • Able to stand, walk, and get in and out of vehicles throughout the day, including outdoors
  • Valid driver’s license and a clean driving record
  • Able to pass pre-employment screening (background, references, MVR and drug test) and verify eligibility to work in the U.S.
 
About Crown Automotive Group
Crown is a family-owned dealership group headquartered in St. Petersburg, Florida, with stores in Tallahassee, FL; Chattanooga and Cleveland, TN; and Dublin, OH. Our culture is built on being Employee Centric. We value transparency, collaboration and respect, and we invest in our people’s growth.
 
If you’re ready for a better way to work, apply today!
 
Crown Automotive Group is an Equal Opportunity Employer and a Drug-Free Workplace.
 

 EOE/DFWP

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