Quick Lane Advisor
22675 Gibraltar Rd, Flat Rock, MI
Full Time
22675 Gibraltar Rd, Flat Rock, MI
Full Time
Why wait to make a career out of doing what you love? At our dealership, the door is always open, and so are your options! We offer our employees great benefits, competitive pay, and opportunities for growth. If you're interested in joining our team, apply today.
What We Offer
- Compensation is based on experience
- Great benefits, including medical, dental, and vision insurance
- Paid Time off
- Paid Parental Leave
- 401(k) with company match
Responsibilities
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Oversee service orders and ensure that customers receive prompt, courteous, and effective service
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Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
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Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
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Answer technical questions about vehicle problems, warranties, services, and repairs
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Maintain Customer Success Index at or above company standards
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Reinforces company policies and adheres to company standards
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Be a positive member of our customer service team
Qualifications
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Organized and friendly personality
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Demonstrated ability to work in a team
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Time management skills
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Fantastic communication skills with your customers
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Professional, well-groomed personal appearance
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Strong record of positive customer satisfaction results
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Team oriented and self-motivated
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Able to work with little supervision
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Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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If you have questions, please contact carriew@crestag.com