Service reception and loaner car coordinator

JOB SUMMARY: We are looking for a service drive receptionist/scheduler to join our growing team! The right candidate will have excellent communication skills and the ability to schedule appointments. The day-to-day duties in this role include answering dealership service phones, assisting in scheduling service appointments, assisting service advisor where needed, and loaning out vehicle's to customers. 

About Us: Since 1923 the Coulter Automotive Group has been a family owned and operated business in the Valley.  We are one of the most stable auto dealers in Arizona and are in the highest percentile in customer satisfaction scores. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results. We are always looking for talented and enthusiastic individuals to join our team!

 

Benefits

• 401k
• Medical and dental insurance
• Paid vacation
• Opportunity to progress to higher levels of responsibility throughout the organization - promoting from within is part of our family philosophy

 

• Answer dealership service phones
• Notify the appropriate person that a customer is needing to speak with them
• Work cooperatively with the service team
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Relay messages
• Assist in scheduling service appointments
• Completing loaner forms to loan out vehicles. 

• Excellent communication skills
• Professional presentation
• Punctual nature and ability to handle schedule flexibility
• A clean driving record & valid driver’s license
• A professional appearance