Business Development Executive - Inside Sales

Beauty innovation starts here! An exciting opportunity has opened up to join the world’s leading partner for Turnkey Performance Product Solutions, Custom Formulation and Contract Manufacturing. 

Job Title: Business Development Executive – Inside Sales

Job Summary

• Drive new customer acquisition by actively managing the full inbound sales cycle, from lead generation and initial qualification through conversion and prospect management.
• This role will garner and meet with potential clients.
• Independently research, qualify, and convert inbound inquiries (including referrals, network contacts, and web leads). Present CSIL's full range of services, provide tailored presentations, and collaborate with prospective clients to develop customized solutions, consulting them through the initial development and sales order process.
• Must be energetic, well-spoken, and eager to close sales, increase revenue and exceed client expectations.

Organizational Relationships

• Reports to:  VP of Commercial Strategy

Duties & Responsibilities

• Ensure client expectations are met, and superior customer satisfaction is achieved.
• Proactively identify, qualify, and secure new business opportunities, coordinating all necessary business generation activities. Develop customized, targeted sales strategies ensuring alignment with company minimum order quantities and gross profit (GP) margin objectives.
• Leverage internal CRM and historical data to identify and re-engage past leads and dormant prospects, initiating targeted outreach to regenerate interest and close sales.
• Building business relationships with current and potential clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Collaborating with Sales Leadership, R&D, Technical Services, Operations, and other departments to secure, retain, and grow accounts
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
• Maintaining a list/database of prospect clients; maintaining a database (NetSuite) of prospective client information
• Meeting all quotas for new brief generation, customer acquisition, while meeting or exceeding annual sales goals
• Maintaining a pipeline of all sales administration using CRM software
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans  
• Employ a consultative sales approach to guide customers toward suitable product selections that align with their brand's needs, while proactively managing expectations regarding the entire development lifecycle, associated timelines, and all relevant costs.
• Performs any other duties or tasks that may be required of you by the company
• Promotes and demonstrates behavior consistent with the company’s core values and policies

Requirements & Qualifications

• Experience with lead qualification and prospect management
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Able to professionally and confidently communicate with C-Level Executives
• Excellent analytical and time-management skills
• Demonstrated and proven sales results
• Ability to work independently or as an active member of a team
• Three years of inside sales experience; previous experience in an outbound call center, inside sales experience, or related sales experience; knowledge of sales process from initiation to close
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/NetSuite experience preferred
• High school degree or equivalent - Bachelor’s degree preferred

Equal Employment Opportunity

Cosmetic Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.