Service Advisor - Heavy Duty Truck

Company: Cornhusker International Trucks, Inc.

Job Type: Full time

Schedule: Day Shift I Wednesday thru Saturday 7:00 AM – 5:30 PM (enjoy 3 days off every week!)

Compensation: $50,000 - $75,000+/ year (Base + Annual Bonus +Hiring Bonus

About the Role

Are you passionate about keeping commercial vehicles on the road safely, efficiently, and reliably?

Cornhusker International Trucks, Inc. is looking for a driven Service Advisor to join our team.

If you have a solid grasp of under-the-hood vehicle systems and excel at delivering top-tier customer service, this is your opportunity to step into a rewarding, growth-oriented career with an industry leader.

Key Responsibilities

Customer Care: Greet customer, listen to vehicle performance concerns, recommend appropriate repair solutions, and build accurate cost/time estimates.

Workflow Optimization: Create and assign Repair Orders (ROs) to qualified technicians to ensure maximum shop efficiency and timely turnaround.

Team Support & Leadership: Act as a central communication link between customers, service managers, and technicians.

Quality Control & Safety: Inspect completed work prior to vehicle delivery, enforce shop safety standards, and ensure proper warranty documentation.

Communication & Maintenance: Keep customers routinely updated on repair status and maintain an organized, clean service department.

Qualifications & Technical Skills

Mechanical Knowledge: Basic understanding of medium and heavy-duty truck diagnostics and systems (Diesel Engines, Brakes, Electrical Systems, HVAC, Steering/Suspension, Exhaust/Differential).

Work Experience: Background as a Diesel Technician, Automotive Tech, or Heavy Duty/Ag Shop Foreman is preferred (not required)

System Familiarity: Experience with CDK software, International, Cummins, or Allison systems is a plus.

Core Competencies: Strong communication skills, basic computer literacy, effective time management, and a high commitment to workplace safety.

Learning Mindset: Willingness to complete required training programs and stay up-to-date on modern vehicle technologies.

Basic Requirements:

• Clean driving record
• Ability to pass a background check, physical and drug screening
• Strong attendance and work ethic

Competitive Pay: $50,000 - $75,000 + potential, plus an Annual Shop Bonus and Hiring Bonus. 

Work-Life Balance: Consistent 4-day workweek (Wednesday-Saturday) with 3 full days off every week.

Comprehensive Health Coverage: Health, Dental,Vision and Life Insurance.

Financial Future: Retirement Savings Plan

Work Allowances: Boot allowance and safety eyeglass allowance provided.

Professional Development: Paid training programs and assigned mentorship to help grow. 

Time Off: Generous Paid Time Off (PTO) package.

Why Join Cornhusker International Trucks?

We foster a team-first environment built on respect, safety and continuous growth and support. Cornhusker International Trucks, Inc. is an Equal Opportunity Employer and values a diverse, inclusive team.

Ready to start your next career move? Click Apply Now to get on the road to success!

Cornhusker International Trucks, Inc. is an equal employment employer and values a diverse and inclusive workforce!

Don’t let this opportunity remain parked for too long! Apply Now and let our winning team at Cornhusker International Trucks Inc. take you on the road to success!