Business Development Coordinator

Copeland Toyota, is a family-owned auto group that has proudly served the Brockton community for over 50 years. We are are looking for a motivated Business Development Coordinators to join our newly built call center. This is a great opportunity for individuals who are passionate about customer service and looking to grow with a reputable company.

While automotive experience is not required, previous call center or sales experience is a plus. 

What We Offer:

• $20/hour base pay

• Weekly bonuses for every appointment shown and vehicle sold

• Opportunity to grow within a stable and supportive dealership group

• A professional, newly renovated workspace

Flexible Full-Time Schedules Available:

Option 1

• Mon–Thurs: 9:00 a.m. – 6:00 p.m. (1-hr break)

• Friday: OFF

• Saturday: 8:30 a.m. – 5:00 p.m. (½-hr break)

• Sunday: OFF

Option 2

• Mon–Wed: 9:00 a.m. – 6:00 p.m.

• Thursday: OFF

• Saturday: 8:30 a.m. – 5:00 p.m.

• Sunday: OFF

Option 3

• Mon–Tues, Thurs–Fri: 9:00 a.m. – 6:00 p.m.

• Wednesday: OFF

• Saturday: 8:30 a.m. – 5:00 p.m.

• Sunday: OFF

We’re happy to accommodate qualified candidates!

Full-Time Benefits:

• Harvard Pilgrim Health Insurance & Blue Cross Dental

• 401(k) with Company Match

• Group Life Insurance

• Paid Vacation & PTO

Your Responsibilities:

• Respond to internet and phone inquiries professionally and promptly

• Provide customers with accurate product information

• Set quality appointments for the sales team

• Maintain Key Performance Indicators

• Follow up with leads and nurture interest

• Assist customers in choosing the right vehicle

• Maintain high levels of customer satisfaction

• Use CRM tools and communicate effectively with internal teams

Qualifications:

• Excellent communication skills, written and verbal

• Comfortable with Microsoft Office (Word, Excel, Outlook)

• Strong multitasking and time management

• Motivated, coachable, and goal-driven

• Valid driver’s license & reliable transportation

• Must pass a background check and drug test

• Bonus: Fluency in Haitian Creole, Spanish, or Portuguese

If you're ready to jumpstart your career with a trusted name in the automotive industry, apply today and become part of the Copeland Toyota family!

Send your resume or apply in person at Copeland Toyota, Brockton, MA