Front Desk Coordinator

10941 Raven Ridge Ste 115, Raleigh, NC
Full Time

or

Contemporary Dental is hiring a front desk coordinator for our North Raleigh office. You’ll be the first person our patients meet, in a single-doctor family practice known for its warm team and modern technology.

You’ll work with Dr. Ashlynn Loenser, whose care covers everything from children’s checkups and Invisalign to implant restorations and sleep dentistry. With same-day CEREC crowns and laser dentistry, many patients finish treatment in a single visit, and you’ll help make that experience smooth from scheduling to checkout.

What You’ll Do

  • Greet patients and check them in and out
  • Schedule appointments, including longer same-day crown visits
  • Verify insurance and complete detailed benefit breakdowns
  • Present treatment plans and walk patients through payment options, including our in-house wellness plan and Cherry financing
  • Collect co-payments and post payments
  • Answer phones and keep the schedule full and running on time

What You’ll Bring

  • At least 2 years of dental front office experience
  • Working knowledge of dental insurance and benefit breakdowns
  • Experience presenting treatment plans and discussing financial options
  • Friendly, clear communication and strong organization

Pay and Benefits

  • Hourly pay based on experience
  • Monthly team bonus with three tiers based on office production goals
  • Medical, dental, and vision insurance
  • Health savings account
  • 401k
  • Paid time off

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