Office Manager

Job Title: Office Manager

Department: Admin

Reports to: Branch Manager

Status:  Non-Exempt; Full-Time

Date: 6/30/2026

Summary

The Office Manager is responsible for supporting the daily administrative, financial, and employee-related functions of the Fairbanks branch. This position serves as a key resource for branch employees by coordinating office operations, assisting with accounting processes, supporting basic HR functions, , and helping ensure the branch operates efficiently. The Office Manager works closely with the Branch Manager, Accounting Department, Human Resources, and other corporate departments to maintain accurate records and provide exceptional internal and external customer service.

Essential Functions:

1. Manage the day-to-day administrative functions of the Fairbanks office.
2. Maintain the branch imprest checkbook register and Quickbooks entry.
3. Process and manage branch accounts receivable, including collections, deposits, and account inquiries.
4. Assist with branch accounts payable by reviewing invoices, obtaining approvals, and coordinating payment processing with the Accounting Department.
5. Prepare bank deposits and maintain accurate financial records for the branch.
6. Serve as the primary administrative support for the Branch Manager and branch leadership.
7. Assist Human Resources with branch-level HR functions, including maintaining physical employee files and ensuring required employee documents are received, complete, and forwarded to HR as needed.
8. Assist with verifying new hire paperwork and employment-related documents for completeness and accuracy, in coordination with Human Resources.
9. Maintain confidentiality of employee records and sensitive company information.
10. Coordinate office supply purchases and maintain adequate inventory of office materials.
11. Assist with planning and coordinating employee engagement activities, recognition events, and branch celebrations.
12. Provide coverage for the receptionist; answer and direct incoming telephone calls.
13. Maintain organized office files and records in accordance with company retention policies.
14. Communicate effectively with employees, customers, vendors, and corporate departments.
15. Perform other administrative, accounting-related, and HR-support duties as assigned.

Core Competencies

1. Strong organizational and time management skills with the ability to prioritize multiple tasks and changing deadlines.
2. High level of attention to detail and accuracy, especially when handling financial records, employee documents, and branch paperwork.
3. Professional verbal and written communication skills.
4. Ability to provide excellent customer service to employees, customers, vendors, and visitors.
5. Ability to handle confidential and sensitive information with professionalism and discretion.
6. Strong problem-solving skills and the ability to work independently while knowing when to seek guidance.
7. Ability to work collaboratively with branch employees, corporate departments, and management.
8. Dependable, flexible, and able to adapt to interruptions and shifting branch priorities.
9. Proficient in Microsoft Office, including Outlook, Excel, and Word.

Education and Experience

1. High school diploma or equivalent required.
2. Additional education or training in business, accounting, human resources, or office administration preferred.
3. Previous office management, administrative, bookkeeping, accounting, or HR-support experience preferred.
4. Experience handling accounts receivable, accounts payable, deposits, or basic accounting functions preferred.
5. Experience maintaining employee files, reviewing new hire paperwork, or supporting HR-related processes preferred.

Physical Requirements

This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. The employee will be required to stand, walk, bend and will occasionally lift up to 25 lbs.