Housekeeping Lead

Commonwealth Senior Living at the Ballentine
7211 Granby Street, Norfolk, VA
Full Time
$16 – $19 an hour

Pay range: $16 - $19 per hour.

Overview
The Housekeeping Lead is responsible for coordinating and maintaining housekeeping schedules and standards to ensure a consistently clean, safe, and comfortable environment throughout the community. This position supports quality assurance, process improvement, and task coordination.

Full-time associates are eligible for a comprehensive benefits package, which may include:

Medical, dental, and vision insurance
Company-paid life insurance
Short-term and long-term disability options
401(k) retirement savings plan
Paid time off
Employee assistance program
Additional voluntary benefits

Qualifications

Must be able to read, write, speak, and understand the English language.
High school diploma or equivalent preferred.
Minimum of two years of housekeeping experience in a senior living or healthcare setting preferred.
Strong attention to detail and organizational skills.
Comfortable using checklists, schedules, and reporting tools.

Areas of Primary Responsibility

Maintain and manage cleaning schedules for resident rooms and common areas, ensuring timely completion and consistency.
Conduct routine quality checks on cleaned areas to ensure they meet established cleanliness standards.
Assist with daily housekeeping duties as needed, including:
- Cleaning and disinfecting resident rooms and common areas.
- Sweeping, mopping, vacuuming, dusting, and polishing floors and surfaces.
- Collecting and disposing of trash.
Maintain and update supply inventories; promptly notify the Director of Maintenance or Executive Director of restocking needs.
Monitor the condition and cleanliness of housekeeping carts and storage areas.
Support setup of common areas for community events or dining as needed.
Ensure cleaning protocols, safety procedures, and infection control practices are always followed.
Log and report any maintenance concerns or resident observations.
Assist in training new housekeepers in cleaning processes and expectations.
Perform other duties as assigned.

Culture Ambassador

Models the core values of the company:
- We Care About People
- We Do the Right Thing
- We Are Passionate, Have Fun, and Celebrate Success
- We Speak Up! It’s Our Responsibility
- We Take Ownership and Add Value
- We Are Respectful
- Ensures all personnel exemplify the company’s core values at all times.
Creates and drives the sales culture at the community.

Physical/Sensory Requirements

This position requires good physical and mental health. The Housekeeping Lead must be able to lift, carry, walk, sit, push, pull, and move continuously during work hours.

Must be able to lift and/or carry 50 to 75 pounds.
Flexible scheduling may be required.

Apply for Housekeeping Lead

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Other Information

Have you previously worked at a Commonwealth Senior Living community ? If so, which community? (Inclusive of Contract or 3rd Party Agency Agreements))

Are you 18 years of age or older?

Are you willing to undergo a background check?

Are you currently a Commonwealth Senior Living Associate?

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Do you agree to receive all marketing communications from CSL regarding new job opportunities, events, & more?

Do you have a legal right to work for any employer in the United States?

Equal Employment Opportunity Information (Voluntary Disclosures)

Commonwealth Senior Living at the Ballentine is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Commonwealth Senior Living at the Ballentine are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Commonwealth Senior Living at the Ballentine. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

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Are you Hispanic or Latino?

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Ethnic and Race identification

Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.

White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa.

Native Hawaiian or Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.

Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races.

Veteran status

Commonwealth Senior Living at the Ballentine is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Commonwealth Senior Living at the Ballentine to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

Protected veterans may have additional rights under USERRA—the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.

If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As an employer subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information provided will be used only in ways that are not inconsistent with VEVRAA.

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Commonwealth Senior Living at the Ballentine