Job Description: Social Media Representative & Service Porter/Driver

Job Title

Social Media Representative & Service Porter/Driver

Department

Sales / Service

Reports To

General Manager or Service Manager

Employment Type

Full-Time

Position Summary

The Social Media Representative & Service Porter/Driver is responsible for promoting the dealership through social media while supporting daily service department operations. This role combines digital marketing, customer engagement, and vehicle transportation to ensure a positive customer experience and efficient dealership operations.

Key Responsibilities

Social Media Responsibilities

• Create and publish engaging content on the dealership's social media platforms.
• Photograph and video inventory, dealership events, and customer vehicle deliveries.
• Respond to comments, messages, and online inquiries in a professional and timely manner.
• Assist with planning and executing social media marketing campaigns and promotions.
• Monitor online reviews and notify management of customer feedback.
• Maintain brand consistency across all social media channels.

Service Porter/Driver Responsibilities

• Transport customer and dealership vehicles safely between locations.
• Pick up and deliver customer vehicles as scheduled.
• Shuttle customers to and from the dealership when needed.
• Maintain vehicle cleanliness by washing, vacuuming, and preparing vehicles for delivery.
• Park and organize inventory and customer vehicles on dealership property.
• Assist technicians and service advisors with moving vehicles through the service process.
• Perform basic inspections of vehicles before and after transport.
• Keep the service drive and parking areas clean, organized, and safe.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license with a clean driving record.
• Ability to operate vehicles with both automatic and manual transmissions (preferred).
• Familiarity with Facebook, Instagram, TikTok, and other social media platforms.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Basic photography and video editing skills are a plus.
• Ability to lift up to 50 pounds and work outdoors in varying weather conditions.
• Bilingual candidates are encouraged to apply; bilingual skills are a plus.
• We do require a background check prior to hiring.

Physical Requirements

• Frequent walking, standing, bending, and driving.
• Ability to enter and exit vehicles repeatedly throughout the workday.
• Ability to work in various weather conditions.

Benefits

• Competitive pay
• Health, dental, and vision insurance 
• 401K
• Paid time off after 90 days
• Employee discounts
• Retirement plan 
• Training and advancement opportunities

Equal Employment Opportunity

Columbus Motor Company is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to any protected status under applicable law.