Automotive Service Advisor

Colonial Chevrolet of Acton
171 GREAT ROAD, ACTON, MA
Full Time
$75,000 – $120,000 a year

Description of the Role:

As an Automotive Service Advisor at Colonial Chevrolet of Acton, you will be the primary point of contact for customers who require maintenance or repairs on their vehicles. Your main responsibilities will involve assessing the customers' needs, providing accurate estimates, and coordinating the service schedule to ensure timely completion.

Great opportunity to be one of two advisors at a busy domestic shop. Colonial Chevrolet is a long time established shop with a large customer base. We are looking for someone who wants to be part of the team, with a great personality and wants to take care of our customers! This is a five day work week and no weekends required!

Responsibilities:

Interact with customers to determine their vehicle issues and concerns
Provide detailed explanations and cost estimates for service and repair work
Communicate effectively with the service team to ensure completion of work
Keep customers informed about the status of their vehicles and any delays
Handle customer complaints professionally and seek resolutions

Requirements:

Prior experience in automotive service advising preferred
Strong communication and customer service skills
Knowledge of basic vehicle mechanics and repair procedures
Ability to multitask and work in a fast-paced environment

Benefits:

Competitive salary range and bonus range of $75,000.00 - $120,000.00 per year paid weekly
Health, dental, and vision insurance options
401(k) retirement plan with employer match
Paid time off and holiday pay
Career development opportunities

About the Company:

Colonial Chevrolet of Acton is a reputable automotive dealership located in ACTON, MA. We are committed to providing exceptional service to our customers and creating a positive work environment for our employees. Join our team and be part of a dynamic and rewarding industry!

Apply for Automotive Service Advisor

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Colonial Chevrolet of Acton

If you have questions, please contact scarlson@colonialchevrolet.com