Rental Assistant

Cogswell Ford
Russellville, AR
Part Time

Part-Time Rental Assistant:

A part-time Car Rental Assistant helps customers process vehicle rentals and returns, manages lot inventory, and ensures cars are clean and ready for rent. This role requires strong customer service skills and a valid driver's license. Hours will be 25-30 per week. Flexible hours and days available.

Responsibilities-

Customer Service: Greet customers, process rental agreements, and explain policies or optional coverages.
Vehicle Processing: Inspect incoming vehicles for damage, check fuel levels, and log mileage.
Lot Organization: Move and park vehicles on the lot to maintain traffic flow and inventory organization.
Administrative Duties: Answer customer inquiries in person, over the phone, and by email. Also manage transaction paperwork.
Sales/Upselling: Promote upgrades, insurance packages, and additional services

Requirements & Qualifications-

Valid Driver's License & Clean Driving Record: Required to safely move and test vehicles.
Customer Service Skills: Friendly, professional demeanor with the ability to handle challenging situations or customer complaints.
Basic Tech Skills: Familiarity with point-of-sale systems, tablet devices, and basic data entry.
Physical Stamina: The role often involves working outdoors, standing for extended periods, and walking across car rental lots.
Must be 21 years of age

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Cogswell Ford