Call Center Agent - IN OFFICE

IN-PERSON (not remote) Call Center Representative – Coggins Auto Group

If you’re dependable, quick on a keyboard, and thrive in a fast-paced environment where teamwork and communication matter - you’ll love it here. Coggins Auto Group is a family-owned dealership that values professionalism, accountability, and results. We’ll train the right person, but you must bring focus, energy, and reliability to the table.

We’re looking for someone who:

• Shows up on time — every time

• Types quickly and accurately while speaking with customers

• Learns fast, follows directions, and pays attention to detail

• Keeps a positive attitude and works well with others

• Communicates clearly — by phone, email, and text

• Is self-motivated, goal-oriented, and organized

Day-to-day responsibilities:

• Scheduling service and sales appointments

• Responding promptly to online inquiries

• Managing inbound and outbound calls, texts, and emails

• Following up with existing customers and assisting new ones

• Tracking communication in our CRM system

• Building relationships that keep customers coming back

Requirements:

• Must be available to work Saturdays (rotational)

• Strong verbal and written communication skills

• Must be comfortable using computers and typing while talking

• Reliable attendance and professional demeanor are non-negotiable

• Prior customer service or call center experience preferred

Compensation & Benefits:

• Hourly base + commission & bonuses ($35,000–$50,000 annually)

• Health, dental, vision and 401(k) with match

• Paid time off and flexible scheduling

• Growth opportunities within a growing family-owned business

If you take pride in showing up, staying sharp, and doing things right — we want to hear from you. Apply today and start a career where reliability and performance get noticed.