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Service Advisor

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Service Advisor

Join Our Authorized Volkswagen Dealership

About Us

We are a customer-focused, high-performing authorized Volkswagen dealership committed to delivering exceptional service experiences. Our team culture is built on integrity, professionalism, and growth. If you’re driven, personable, and ready to build a rewarding career in automotive service, we want to meet you.

Position Summary

As a Service Advisor, you will be the primary point of contact for our service customers. You’ll help guide them through the repair process, provide clear communication, and ensure an outstanding dealership experience from start to finish.

What You’ll Do

  • Greet customers promptly and professionally

  • Listen to customer concerns and accurately document repair needs

  • Recommend maintenance and repairs based on technician findings

  • Provide clear estimates and timelines

  • Communicate updates throughout the service process

  • Coordinate with technicians to ensure efficient workflow

  • Ensure customer satisfaction and follow up after service visits

What We’re Looking For

  • 1–3 years of automotive service advising experience preferred

  • Strong communication and customer service skills

  • Sales-minded with the ability to explain services confidently

  • Organized and detail-oriented

  • Ability to multi-task in a fast-paced environment

  • Valid driver’s license with clean driving record

Compensation & Benefits

  • Competitive base salary + commission/bonus structure

  • Health, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Ongoing training and career advancement opportunities

  • Employee vehicle purchase program

Why Join Our Team?

  • Established dealership with strong community reputation

  • Supportive leadership and team-oriented culture

  • Steady customer base

  • Opportunity for income growth based on performance

If you thrive in a fast-paced environment and enjoy helping customers while growing your income, apply today through Hireology and start your next chapter with Volkswagen.

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AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Classic Volkswagen of Gastonia