Automotive Service Advisor

Classic Kia Smithfield
1698 Booker Dairy Road, Smithfield, NC
Full Time
$50,000 – $80,000 a year

Description of the role

We are seeking a highly motivated Automotive Service Consultant to join our team at Classic Kia of Smithfield. As an Automotive Service Consultant, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department.

Responsibilities

Assist customers with scheduling appointments and provide recommendations for necessary automotive services
Act as a liaison between customers and the service technicians to ensure accurate communication and timely completion of service requests
Prepare and present service estimates to customers, including detailed explanations of recommended repairs and associated costs
Handle customer inquiries and concerns in a professional and courteous manner
Maintain accurate and thorough records of customer interactions and service history
Coordinate with parts department to ensure timely and accurate ordering of necessary parts for repairs
Stay up-to-date with current automotive technology and industry trends

Requirements

Prior experience in the automotive service industry is preferred
Strong communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Excellent problem-solving and decision-making abilities
Proficient computer skills
Valid driver's license

Benefits

Classic Kia Smithfield offers competitive compensation ranging from $50,000 to $80,000 per year, dependent on experience and qualifications. In addition, we offer a comprehensive benefits package including health insurance, retirement plans, paid time off, and employee discounts on automotive services and vehicle purchases.

About the Company

Classic Kia Smithfield is a reputable automotive dealership located in Smithfield, North Carolina. We take pride in providing exceptional customer service and offering a wide selection of high-quality vehicles to our clients. Our service department is staffed with skilled technicians who are dedicated to maintaining the performance and reliability of our customers' vehicles.

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Classic Kia Smithfield