Service Receptionist / Customer Service / Cashier

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SUMMARY

CLASSIC FORD / LINCOLN - COLUMBIA is in need of several (3) outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients.

What You Do:

  • Responsible for greeting all customers in a polite and friendly manner
  • Help us to provide an excellent customer service experience by interacting with customers to determine satisfaction levels
  • Solicit positive social media responses and reviews
  • Responsible for accepting payment for completed service work and balancing receipts at the end of shift
  • Responsible for restocking refreshments, food, and lobby materials in the customer lounge
  • Responsible for keeping the lounge area neat and inviting during business hours

Successful attributes and skills:

  • Excellent communication skills and ability to be a team player
  • Ability to minimize and redirect customers frustrations
  • Trainable
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • Strong organizational skills

Compensation and benefits:

  • Base pay is hourly and determined by your skills, experience and performance
  • Medical, Dental and Vision Plans
  • Vacation Time
  • 401k Plan
  • Paid training
  • Vehicle purchase discounts

Apply for Service Receptionist / Customer Service / Cashier

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AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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Classic Ford Lincoln - Columbia

If you have questions, please contact rabbott@millsautogroup.com