Fractional Controller

CLARITY VOICE

Fractional Controller (Finance Operations & Systems)

Location: Detroit, MI Area (Hybrid)
Type: Part-Time / Fractional

THE PERSON

As our Fractional Controller, you’ll work directly with the CEO to stabilize and improve our finance operations. You’ll oversee a small accounting team, map and document processes, implement internal controls, and coordinate with external auditors and vendors. Once the foundation is set, you’ll also help analyze costs, support product pricing, and recommend system improvements.

JOB RESPONSIBILITIES:

• Leadership & Oversight: Guide our accounting lead and offshore team members. Ensure day-to-day finance tasks are well-structured and completed on time.
• Process Mapping & Controls: Document and improve finance processes, and implement internal controls to ensure audit readiness.
• External Coordination: Act as the point of contact for our annual financial statement review (not a full audit) and annual revenue audit. Work with the fractional CFO on monthly GAAP conversions and lender reporting.
• Cost & Pricing Analysis: Analyze cost of services sold, monitor vendor spend, and provide input on product

QUALIFICATIONS:

• 8–15+ years of progressive accounting/finance experience, including Controller or Senior Accountant level in a small/mid-sized business.
• Strong understanding of SaaS / UCaaS or other recurring-revenue businesses, including COSS, MRR, churn, and revenue recognition concepts.
• Demonstrated experience cleaning up messy books, processes, and systems—not just maintaining order someone else created.
• Comfortable working part-time and hands-on (QuickBooks, Excel, billing systems, reconciliations), while also designing controls and processes.
• Experience liaising with CPAs, auditors, lenders, and regulatory/compliance vendors.
• Strong communication skills, able to translate finance into straightforward, actionable insights for a CEO.
• Process- and documentation-oriented, with a bias for getting things out of people’s heads and into written procedures.

FUNCTIONAL COMPETENCIES:

• Expertise in cash flow and expense management.
• Proficiency in financial software and tools.
• Excellent communication and interpersonal skills.
• Telecom experience is a plus.

THE COMPANY – Clarity Voice

Clarity Voice is a pioneer of cloud-based VoIP phone systems, and our dedicated team is the reason behind our success.

We offer profit-sharing bonuses, a 401K matching program, medical, dental, and vision plans, and many other benefits. We value a work-life balance and support flexible work schedules, telecommuting, and offer a generous paid time off package. Our professional development program helps our employees advance their skills and grow their careers. We provide coaching, mentoring, and training events to help them realize their greatest potential.

We’re not all work and no play though – we celebrate birthdays, life events, and professional accomplishments, and are always open to new ideas to engage with each other. We have quarterly state of the company meetings to keep everyone abreast of new upcoming initiatives, customers, and ideas as well as congratulate team members for their contributions and inform them of organizational accomplishments. We also conduct engagement multiplier surveys to ensure our team members have a voice, YOU suggest, and WE listen. We encourage a collaborative team environment.

To encourage career growth, we have instituted a Badge program and have a knowledge-based company wiki to help us stay on the leading edge of technology. We utilize Slack to communicate in a remote environment, so our team never feels alone, and we love supporting a positive, collaborative working environment.

At Clarity Voice, we are passionate about serving our customers and doing the right thing. We’re a values-based company where culture is everything. We value each individual for their unique character traits and believe our culture is defined by the people who are part of it. The Clarity team is bound by a Code of Values and supports the company's vision of becoming the most respected, most referred cloud phone company in North America.

WHY Clarity Voice? Clarity Voice stands out because of our culture and core values:

Dedicated - Do whatever is needed to get it done, finding satisfaction in your accomplishments

Continuous Improvement - Be willing to evaluate and seek to be better

Serve Before Gain - Assist without expecting a return on your personal investment

Do the Right Thing - Apply the Golden Rule, even when no one is around to see it

Humbly Confident - Be self-assured but know when to ask for help

Seek to Understand - Appreciate another’s perspective before sharing your own

DIVERSITY AND INCLUSION

As an organization and group of talented team members, we embrace our differences as strengths. We have a zero-tolerance policy for any type of bullying, harassment, or discrimination of any kind to any person. We promote an inclusive culture of trust, respect, transparency, and collaboration enriched by our differences in gender, age, ethnicity, personal preferences, disabilities, and lifestyles.