Finance and Insurance Manager

City Volkswagen of Highland is growing! We are seeking a driven, detail-oriented Finance & Insurance Manager to join a highly respected team that sets the standard for exceptional Volkswagen retail experiences throughout Northwest Indiana and the Chicagoland South Suburbs.

As one of the highest-rated Volkswagen dealerships in the region, we take pride in delivering a best-in-class customer experience built on transparency, professionalism, and performance. This is an opportunity to join a culture that values teamwork, compliance, customer satisfaction, and high-level production in a fast-paced automotive environment.

We are looking for our next Finance & Insurance Manager to truly be a key member of our leadership team — someone who values delivering an exceptional customer experience while performing at a high level. The right candidate understands that compliance, profitability, and customer satisfaction must work together, and is committed to building long-term customer relationships while maximizing F&I performance.

Pay and Benefits

• $150,000+ Performance-Based Income Potential

• Fast, impactful onboarding—hit the ground running

• 401(k) with employer match

• Medical, dental, and supplemental insurance options

• Paid vacation and holidays

• 5-day work week – CLOSED Sundays

• Employee discounts on vehicles, service, and more

• Monthly employee recognition and positive team culture

• Real opportunities for career growth and advancement

Job Responsibilities

• Maximize department profitability by structuring deals for optimal gross and product penetration

• Present and sell vehicle service contracts, GAP, protection plans, and aftermarket products

• Arrange and secure vehicle financing solutions for customers

• Maintain strong relationships with banks, credit unions, and lending institutions

• Ensure accurate and compliant paperwork including title, registration, tax, and tag documentation

• Monitor and achieve monthly/annual objectives for sales, gross profit, and key expense metrics

• Establish and maintain efficient delivery processes

• Drive high CSI (Customer Satisfaction Index) scores

• Support sales team performance through coaching, communication, and process consistency

Jon Qualifications

• Minimum 2 years of Automotive Finance & Insurance (F&I) Manager experience required

• Proven success in deal structuring, menu presentation, and selling value-added products

• Fully versed in leasing, subprime/special finance, and lender guidelines

• Strong knowledge of state laws, compliance requirements, and dealership paperwork

• High ethical standards, attention to detail, and accountability

• Excellent communication and customer service skills

• Professional appearance with a strong work ethic

• Computer literate with the ability to multitask and manage time effectively

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. All qualified applicants are encouraged to apply.